How can we help you?

We make it easy! You can cancel anytime through the Bare Willow Portal, or just drop us a line at hello@barewillow.com and we’ll take care of it for you.

Please include your order number or the email address used at checkout so we can locate your account quickly.

This can happen if an active subscription or saved payment method is still on file. No worries, you can manage or cancel through the Bare Willow Portal, or reach out to hello@barewillow.com and we’ll sort it out right away.

It may be linked to a different email or payment method. Try logging into Bare Willow Portal with the email you used at checkout.

If it’s still not showing up, just reach out to hello@barewillow.com and we’ll find it for you.

You can update your frequency, products, or shipping address anytime at Bare Willow Portal. Or if you prefer, just email hello@barewillow.com and we’ll happily make the changes for you.

Still working through your current supply? No problem! Skip your next shipment at Bare Willow Portal, or let us know at hello@barewillow.com and we’ll push your renewal date.

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping times depend on the method selected at checkout:
• Free Shipping: 5–10 business days
• Standard Shipping: 4–7 business days
• Expedited Shipping: 2–5 business days

Once your order has been shipped, you’ll receive a confirmation email with your tracking number and a tracking link. You can also use the order tracker on our help page.

Once your order has shipped, it can no longer be canceled or modified. If your order hasn’t shipped yet, contact us as soon as possible at hello@barewillow.com and we’ll do our best to help.

Yes, we offer international shipping. Please note that for orders outside the US, shipments are fulfilled through our logistics partner, which may result in shipments originating from a different location. Delivery times for international orders may vary.

All orders ship from a combination of our US and international logistics partners to get the fastest delivery possible. If you’re seeing unexpected shipping info, contact hello@barewillow.com.

If your order hasn’t shipped yet, email hello@barewillow.com with your updated address and we’ll fix it.

For subscriptions, you can update at Bare Willow Portal, or just let us know. Happy to help either way.

Take 2 softgels in the morning and 2 in the evening, preferably with meals. Taking them with food supports better absorption and reduces stomach discomfort. If you can only take one dose per day, go with 2 in the morning.

Those who are pregnant, nursing, under 18, or have existing medical conditions should consult a healthcare professional before use.

2 softgels in the morning and 2 in the evening (4 per day), preferably with meals. If you can only take one dose, prioritize the morning.

We recommend taking them with food for optimal absorption, especially if you have a sensitive stomach.

We recommend consulting your doctor before using Bare Willow alongside any prescription medication.

Cool, dry place away from direct sunlight. No refrigeration needed. Keep sealed when not in use.

Bare Willow is formulated for adults. Consult a pediatrician before giving any supplement to a child under 18.

Most customers notice improvements within 30–60 days. For best results, use consistently for at least 90 days to see impactful results.

At Bare Willow, we believe in the power of purity. Our formulas are thoughtfully crafted using premium, globally sourced ingredients that meet the highest standards of quality and safety. We never use unnecessary fillers, harsh chemicals, or artificial additives. Every ingredient is carefully selected to ensure maximum efficacy and bioavailability, so you get clean, reliable support you can trust.

Yes, free from gluten, dairy, soy, sugar, GMOs, and artificial additives.

Bare Willow uses the highest quality globally sourced ingredients under strict quality standards.

Dietary supplements are not required to be FDA approved. Our products are produced in GMP-certified facilities following strict manufacturing standards. These statements have not been evaluated by the FDA.

Each batch undergoes quality control checks for purity and consistency. For specific concerns, reach out to hello@barewillow.com.

30-Day Money-Back Guarantee. Contact hello@barewillow.com within 30 days of purchase for a full refund, no questions asked. Refunds are processed within 5–10 business days.

Email hello@barewillow.com with your order number. Most refund requests are resolved within 24 hours, and appear on your statement within 5–10 business days.

Social media ads may show promotional pricing that has since expired. The pricing on barewillow.com is always the most current. If you saw a specific offer, reach out and we’ll help.

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